About Us
Our Story
We feel that for too long, the veterinary industry has stagnated. As other industries have evolved, there have been very few real developments in the veterinary experience. We believe that there’s never been a better time to change this…
Our Story
Reimagining veterinary care
One of our co-founders found this out first hand, after seeking veterinary care for one of his cats who suddenly came down with an illness. He visited multiple clinics, spending hours in unloved, outdated waiting rooms before being able to see a vet. There was often a lack of communication between the veterinary team and the customer, inadequate medical facilities, and a complete lack of pricing transparency. Medical records were difficult to obtain, keeping track of treatments was almost impossible, and attempts to speak with the vet directly over the phone were restricted.
It ensured that alongside the stress of dealing with his sick cat, the whole experience was unnecessarily stressful and confusing. We couldn't help but think to ourselves...
‘Surely, there’s a better way?’
From this point onwards, we decided it was time to change the veterinary care industry forever...
Core Values
Our core values guide everything we do
Our core values lay down the foundation for everything we do. They provide a common purpose and framework for our employees, and help to guide our interactions with patients and customers on a daily basis. We are happy to share these values with you.
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What is a wellness exam?Wellness exams are often also referred to as 'general examinations' or ‘check-ups’. These examinations provide a detailed medical check-up of your pet who appears to be healthy, rather than when they are ill. Wellness exams help to achieve your pet’s optimal health, while diagnosing common diseases which are more easily treatable if diagnosed early on. Not only does treating a disease or medical issue at an early stage typically cost far less than once it has become more advanced, but early treatment also usually increases the chance of a successful outcome for your pet.
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How often does my pet require wellness exams?There’s no definite answer to this question as it really depends on your pet’s current health status and age. However, we recommend that during the early stages of life when they are most susceptible to illness, kittens and puppies should be checked on a monthly basis. Once they have reached adulthood, wellness exams should then take place on an annual basis and become more frequent as they become older (generally twice-yearly). These check-ups play a vital role in the ‘prevention is better than cure’ approach, so we really do encourage you to visit us regularly even if your pet appears to be fit and healthy to you.
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What happens during a wellness exam?During a wellness exam, your vet will begin with asking you questions about your pet’s general health, specifically to do with diet, behaviour, litterbox routine, and day to day living habits. They will also ask you whether you’ve noticed anything out of the ordinary, that you’d like us to provide guidance on. The veterinary team will then carry out a full physical examination of your pet, including conducting diagnostic tests (such as urine and faecal testing, blood work, and tick-borne testing).
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What’s the next step?Once assessed, the vet will present the relevant findings with you. If the vet has detected any signs of ill health or injuries, then they may recommend carrying out more extensive diagnostic tests, while also presenting any potential treatment options. This may include preventative medicine, such as vaccinations, parasite control (for both external parasites such as fleas, ticks and ear mites, and internal parasites such as worms or heartworm), nutrition, skin and coat care, joint health, weight management, or dental care. For healthy pets, your vet will still provide you with advice to ensure that this condition continues, including guidance on their diet, regular exercise routines, future vaccination info, and suitable parasite prevention.
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In summaryWellness exams help to prevent commonly treatable diseases and play a huge part in the 'prevention is better than cure' approach. Not only is the cost of prevention generally far less than dealing with a problem once it has developed further, but early treatment generally increases the likelihood of a successful outcome. That’s why we recommend carrying out regular examinations with our expert medical teams.
Our Mission
To revolutionize veterinary care in Indonesia through technology and industry-leading practices
We are on a mission to revolutionize veterinary care by delivering the highest medical standards and expertise, situated in immaculately designed, comfortable clinics alongside best-in-class facilities and equipment.
Combining first class hospitality, alongside a genuine commitment to price openness and tech-enabled service, modernvet is a place where customers are happy, vets are proud to work, and veterinary care truly excels.
We are very happy to welcome you on this journey!
Our Vision
To be the most trusted ecosystem for pet care in Indonesia
Our Belief
Respect is earned through the respect that we give
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What is a wellness exam?Wellness exams are often also referred to as 'general examinations' or ‘check-ups’. These examinations provide a detailed medical check-up of your pet who appears to be healthy, rather than when they are ill. Wellness exams help to achieve your pet’s optimal health, while diagnosing common diseases which are more easily treatable if diagnosed early on. Not only does treating a disease or medical issue at an early stage typically cost far less than once it has become more advanced, but early treatment also usually increases the chance of a successful outcome for your pet.
-
How often does my pet require wellness exams?There’s no definite answer to this question as it really depends on your pet’s current health status and age. However, we recommend that during the early stages of life when they are most susceptible to illness, kittens and puppies should be checked on a monthly basis. Once they have reached adulthood, wellness exams should then take place on an annual basis and become more frequent as they become older (generally twice-yearly). These check-ups play a vital role in the ‘prevention is better than cure’ approach, so we really do encourage you to visit us regularly even if your pet appears to be fit and healthy to you.
-
What happens during a wellness exam?During a wellness exam, your vet will begin with asking you questions about your pet’s general health, specifically to do with diet, behaviour, litterbox routine, and day to day living habits. They will also ask you whether you’ve noticed anything out of the ordinary, that you’d like us to provide guidance on. The veterinary team will then carry out a full physical examination of your pet, including conducting diagnostic tests (such as urine and faecal testing, blood work, and tick-borne testing).
-
What’s the next step?Once assessed, the vet will present the relevant findings with you. If the vet has detected any signs of ill health or injuries, then they may recommend carrying out more extensive diagnostic tests, while also presenting any potential treatment options. This may include preventative medicine, such as vaccinations, parasite control (for both external parasites such as fleas, ticks and ear mites, and internal parasites such as worms or heartworm), nutrition, skin and coat care, joint health, weight management, or dental care. For healthy pets, your vet will still provide you with advice to ensure that this condition continues, including guidance on their diet, regular exercise routines, future vaccination info, and suitable parasite prevention.
-
In summaryWellness exams help to prevent commonly treatable diseases and play a huge part in the 'prevention is better than cure' approach. Not only is the cost of prevention generally far less than dealing with a problem once it has developed further, but early treatment generally increases the likelihood of a successful outcome. That’s why we recommend carrying out regular examinations with our expert medical teams.
Careers
Practice with us
Want to work for a company that truly values its employees, and always strives to create a workplace culture that is fun, cooperative, and rewarding? If this excites you and you have a passion for pet care along with ambitions to build your career within a rapidly growing company, we’d love to hear from you!
Customer reviews
"What I really love about modernvet is that they're always super transparent and will discuss all of your medical options. They’re also so patient with pet parents."
– Sylvia Kusuma
"The purity of a person's heart can be quickly measured by how they regard animals."
– Theophile Gautier
